IP Telephony is no longer an emerging technology. Companies worldwide are deploying IP voice solutions today and reaping the benefits of reduced costs, increased productivity, and advanced functionality. Leveraging one network for voice, data, and video delivers improved communications, streamlined administrative processes, a more mobile workforce, and a more efficient IT staff — all at a lower cost structure.

Newcome understands the multiple phases of deploying an IP voice system – consultation, design, planning, implementation, documentation, and Day 2 operations support. All of your requirements, objectives, and concerns are addressed by our expert staff.

Additionally, the switch to an IP voice system does not have to be a complete system replacement. Many of our clients have chosen to start with pilot systems in branch offices or remote locations. The flexibility of IP Telephony can accommodate a phased implementation by integrating with existing switched phone systems.

• System Consultation, Design, Planning, Implementation, Documentation
• Unified Messaging
• IP Contact Center
• IP Interactive Voice Response (IVR)
• IP Personal Assistant
• Integration with Legacy PBX Systems
• Integration with MS Outlook and Lotus Email Systems
• Day 2 Support Options

• Eliminate future investments in PBX or Centrex
• Reduce the costs for Moves, Adds, and Changes (MAC)
• Reduce cabling expenses – leverage one network cable
• Reduce the cost of dedicated voice circuits, PRI lines, and analog phone lines
• Reduce the cost of phone system maintenance
• Reduce/Eliminate 3rd-party answering services
• Eliminate the cost for site-to-site toll calls
• Improve telecommuter productivity with virtual extension at the home office
• Reduce travel time and expenses

Once your IPT installation is complete, Newcome can continue to service the systems with selective Day 2 Support options. Based on your specific needs, we'll create a service level program that meets your requirements.

• Remote monitoring, diagnostics, and resolution
• Hardware replacement
• Onsite diagnostics and resolution
• Onsite installation and configuration
• Dial plans and MAC
• QoS management

CONTACT IP TELEPHONY SERVICES TODAY TO SPEAK WITH A NEWCOME EXPERT!
Phone: 800-216-3926
Email: ipt@newcome.com